Design, implement, support and troubleshoot secure customer network environments across switching, routing, wireless, firewall and remote-access technologies.
Key responsibilities
- Configure and support switches, routers, firewalls, wireless networks, VPNs and related network services.
- Troubleshoot connectivity, performance, routing, segmentation, DNS, DHCP and access-control issues.
- Assist with network assessments, implementation plans, migrations, upgrades and customer handover.
- Monitor network health, investigate alerts and document root cause and corrective actions.
- Maintain diagrams, configurations, standards, change records and operational documentation.
- Coordinate with customers, vendors and internal technical teams during incidents and project delivery.
Qualifications
- At least 2 years of hands-on network engineering, implementation or support experience.
- Strong understanding of TCP/IP, VLANs, routing, switching, VPNs, wireless and network security fundamentals.
- Experience with enterprise networking or security platforms from vendors such as Cisco, Aruba, Fortinet, Palo Alto Networks or comparable manufacturers.
- Ability to troubleshoot methodically and communicate technical findings clearly.
- Relevant certifications such as CCNA, Network+ or vendor equivalents are preferred.