Allied Telesis Net.Cover Advanced - 5 Year - Service
24 x 7 x Same Business Day - Service Depot - Exchange
About This Product
Overview
Allied Telesis Net.Cover® support programs are designed to provide dedicated and comprehensive cover for your network. Delivering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity and peace of mind.
Online Services
Allied Telesis offers a web-based, online support service, available 24 hours a day, seven days a week. Using your personalized account, you can raise and track the status of your technical support incidents.
Knowledge Base
Net.Cover clients are registered on the Allied Telesis Support Portal and have immediate access to the Knowledge Base.
Software Updates
24x7 online access to software upgrades, updates and bug fixes for all products covered, with supporting documentation. These updates deliver timely features and enhancements to support the changing demands on customer networks.
- Protects your investment and adds value with increased reliability
- Features configuration assessment service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
- Same Business Day - Advance Hardware Replacement service response time for better accommodation with maximum reliability
- 5 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Net.Cover Advanced
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xSame Business Day
- Provided Support
- Configuration Assessment Hardware Support Online Services Phone Support Priority Queue Replacement Software Update Web Knowledge Base Access
- Service Response Time
- Same Business Day - Advance Hardware Replacement
- Service Location
- Service Depot
- Service Duration
- 5 Year