Allied Telesis Net.Cover Advanced - 1 Year - Service
Manufacturer: Allied Telesis, Inc
Mfr. Part: AT-SBX81CFC960V2NCA1
24 x 7 x Next Business Day - Service Depot - Exchange
About This Product
Overview
Net.Cover
Net.Cover® provides dedicated and comprehensive support for your network-offering the highest levels of technical support, superior risk mitigation measures and proactive services to ensure high-availability, business continuity, and peace of mind.
Net.Cover service plans extend from the access edge to the most mission-critical core components. You'll receive support in areas ranging from standard enterprise connectivity to IP voice, video, security and data delivery.
Our multi-level technical phone support, priority queuing, and advanced product replacement are also available in this comprehensive support program.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features online services service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Business Day - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- Net.Cover Advanced
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7xNext Business Day
- Provided Support
- Online Services Knowledge Base Access Software Update Replacement Priority Queue Phone Support Configuration Assessment
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year