Barracuda Professional Services Remote Update Migration - 90 Day - Service
Manufacturer: Barracuda Networks, Inc
Mfr. Part: BPS-RMUM-ESC
Technical
About This Product
Overview
Software update or platform migration
The software update or platform migration provides a dedicated resource to plan and execute tasks for a firmware update or hardware upgrade, to minimise the risk of failure, avoid any unnecessary downtime and show the customer how to take care of future updates. Barracuda provides a professional service engineer for up to 8 hours to complete the given tasks.
This software update or platform migration includes:
A Barracuda Professional Services Engineer will lead a remote project kick-off meeting to go through the project requirements, review the details of the update / migration and schedule the installation.
Stage two: Update or migration
The certified engineer will update / migrate the solution according to best practices and the requirements identified in the planning phase. This includes the update or migration of the appliances (physical / virtual) with the latest generally-available code release, to get the solution working as expected. The engineer will work with the customer to remedy any technical anomalies.
Stage three: Testing
The engineer will work with the customer to execute relevant test cases to confirm the configuration is working as expected. The engineer will work with the customer to remedy any technical anomalies.
The software update or platform migration provides a dedicated resource to plan and execute tasks for a firmware update or hardware upgrade, to minimise the risk of failure, avoid any unnecessary downtime and show the customer how to take care of future updates. Barracuda provides a professional service engineer for up to 8 hours to complete the given tasks.
This software update or platform migration includes:
- Planning
- Upgrade or migration
- Testing
A Barracuda Professional Services Engineer will lead a remote project kick-off meeting to go through the project requirements, review the details of the update / migration and schedule the installation.
Stage two: Update or migration
The certified engineer will update / migrate the solution according to best practices and the requirements identified in the planning phase. This includes the update or migration of the appliances (physical / virtual) with the latest generally-available code release, to get the solution working as expected. The engineer will work with the customer to remedy any technical anomalies.
Stage three: Testing
The engineer will work with the customer to execute relevant test cases to confirm the configuration is working as expected. The engineer will work with the customer to remedy any technical anomalies.
- Provides reliable support to resolve all your technical issues
- Features migration support service that helps you handle any mishaps
- 90 Day service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Professional Services Remote Update Migration
- Product Type
- Service
- Service Main Type
- Technical
- Provided Support
- Migration Support Testing Planning
- Service Duration
- 90 Day
- Product Supported
- Software Title: Barracuda Email Compliance Installation Type: Locally Installed