Cisco RMA Only Service - 3 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-3RO4-MS12524P
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
This is an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle Customer to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle Customer to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features phone support service that helps you handle any mishaps
- On-site service location for better usability and increased efficiency
- 4 Hour - Advance Hardware Replacement service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- RMA Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Material Authorization Replacement Installation
- Service Response Time
- 4 Hour - Advance Hardware Replacement
- Service Location
- On-site
- Service Duration
- 3 Year