Cisco RMA Only - 3 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-3RO4-MS138PHW
24 x 7 x 4 Hour - Technical
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 4 Hour - Return Material Authorization service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- 3 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- RMA Only
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Return Material Authorization
- Service Response Time
- 4 Hour - Return Material Authorization
- Service Duration
- 3 Year
- Product Supported
- Cisco MERAKI MS130-8P CLOUD MANAGED 8GE 120W P