Cisco Meraki Return Material Authorization (RMA) Only - Extended Service - 3 Year - Service
8 x 5 x Next Business Day - On-site/Service Depot - Exchange - Parts
About This Product
Overview
This Service Description must be read in conjunction with How Cisco Provides Services, which is incorporated into this document by reference.
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Provides reliable support to resolve all your technical issues
- Features phone support service for dependable efficiency with peace of mind
- On-site/Service Depot service location for better usability and increased efficiency
- Parts service characteristics for better reliability and ensure maximum productivity
- Next Business Day - Part Replacement service response time for timely completion with increased dependability
- 3 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Return Material Authorization (RMA) Only - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Parts Replacement Return Material Authorization
- Service Response Time
- Next Business Day - Part Replacement
- Service Location
- On-site/Service Depot
- Service Duration
- 3 Year