Cisco SMARTnet Total Care - 3 Year - Service
8 x 5 x Next Business Day - Electronic and Physical
About This Product
Overview
Proactive support for network infrastructure
Smart Net Total Care (SmartNet) provides award-winning technical support along with an entitlement to smart capabilities, giving you more time to focus on business innovation while raising the bar on support services.
Benefits
Solve problems faster, improve efficiency, and maintain business uptime with expert technical support.
Faster issue resolution.
Reduced inventory management.
Network issues avoided.
What you get
Technical support
Get 24-hour access to Cisco experts to resolve critical issues with covered devices. Receive hardware replacement of network devices within as little as two hours. Obtain operating system software updates for your devices from the Cisco support website.
Cisco digital support
Our personalized web and mobile support provides you with the ability to see model-specific content, download software, access automated tools, join forums, and manage your TAC cases.
Smart capabilities
Automated tools enable you to manage your Cisco inventory, product lifecycle, and contract status, view alerts, and run data analysis and reports relevant to your network.
- Protects your investment and adds value with increased reliability
- Features online support tools access service that helps you handle any mishaps
- Electronic and Physical service sub type for better usability and increased efficiency
- Next Business Day - Return Material Authorization service response time for better accommodation with maximum reliability
- 3 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- SMARTnet Total Care
- Product Type
- Service
- Service Sub Type
- Electronic and Physical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Online Support Tools Access Troubleshooting Flexible Device Coverage Phone Support Return Material Authorization Web Support
- Service Response Time
- Next Business Day - Return Material Authorization
- Service Duration
- 3 Year
- Product Supported
- Meraki MS225-48 Switch