Cisco Solution Support - Extended Service - 3 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-3SSNT-CS7ZK9KI
8 x 5 x Next Business Day - Exchange - Parts
About This Product
Overview
Technology has evolved. So should your technical support.
From single devices with their operating systems, today's IT infrastructures are now more complex: software and hardware from multiple technology providers combine to create sophisticated business solutions.
But more products and more providers can mean more places where something could go wrong. How are you supporting your powerfully complex IT? If you're still using product-focused support, it's likely not enough:
- When an issue arises within a multiproduct, multivendor solution environment, do you have the resources to isolate your issue to open a case?
- If you don't, how do you know which provider to call for help?
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Parts service characteristics define features intended to support convenient use and assist with routine operational needs
- Next Business Day - Replacement service response time helps accommodate service needs within the defined response window
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- Solution Support - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Replacement Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 3 Year
- Service Characteristic
- Parts