Cisco Smart Net Total Care - 5 Year - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-5SNTP-C98008KC

24 x 7 x 4 Hour - Exchange

Cisco Smart Net Total Care - 5 Year - Service

About This Product

Overview

With so much depending on your network, even a routine issue can have a major effect on your customers, your employees, and your business profitability. Cisco® Customer Experience (CX) provides the support you need-from the first purchase of your Cisco products with our foundational services through technology refresh and beyond with our high-value services.

Your IT infrastructure is the lifeline that connects your business to customers and suppliers. Business success requires maintaining high service levels for your network while reducing costs and expanding your network as your business grows. Cisco Smart Net Total Care® and our other foundational services can help you meet these objectives.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • 5 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe

Quick Specifications

Service Name
Smart Net Total Care
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Replacement
Service Response Time
4 Hour - Advance Hardware Replacement
Service Duration
5 Year
Product Supported
Cisco CATALYST 9800-80 WRLS CTRL