Cisco CX Success Tracks Level 1 - Renewal - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-C14OJ-ASR1002X
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- CX Success Tracks Level 1 - Renewal
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement
- Service Response Time
- 4 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Cisco ASR1002X CHAS