Cisco CX Success Tracks Level 1 - Renewal - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-C14OJ-C240M5SX

24 x 7 x 4 Hour - On-site - Exchange

Cisco CX Success Tracks Level 1 - Renewal - Service

About This Product

Overview

Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
  • On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere

Quick Specifications

Service Name
CX Success Tracks Level 1 - Renewal
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Replacement
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco 20 UCS C240 M5 24 SFF