Cisco Essential Support + Combined Support - Service

Overview

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• 4 Hour - Phone Support service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point