Cisco Unified Communications Essential Operate Service - Extended Service - 1 Year - Service
8 x 5 x Next Business Day - Service Depot - Exchange
About This Product
Overview
The Cisco Unified Communications Essential Operate Service help you maintain the operational efficiency, high availability, and security of your Cisco Unified Communications network.
Service Overview
Cisco Unified Communications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure.
The Cisco Unified Communications Essential Operate Service, part of the Cisco Lifecycle Services framework, can help you quickly resolve incidents across your IP communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.
The service is composed of two options:
- Unified Communications for software applications support
- Unified Communications software application and server support
- Keeps your system optimally maintained with a predictable total cost of ownership
- Replacement service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Next Business Day - Replacement service response time for timely completion with increased dependability
- 1 Year service duration to ensure maximum productivity and deliver timely results
Quick Specifications
- Service Name
- Unified Communications Essential Operate Service - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Replacement Phone Support Web Knowledge Base Access New Releases Update Software Application Support
- Service Response Time
- Next Business Day - Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year