Cisco Essentials Service - Service
8 x 5 x Next Business Day - Exchange
About This Product
Overview
Protect your network investment and your small business
In today's interconnected business environment, customer satisfaction, employee productivity, and profitability all increasingly depend on the network. This is true no matter what size your business is. But support needs can vary by business, which is why Cisco offers a comprehensive range of service options.
For small businesses on a budget, Cisco® Support Essentials Service provides the cost-effective hardware support that your growing small business needs to help ensure reliability, contain expenses, and protect your Cisco network investment.
When a network problem disrupts your business systems, you want helpful online technical resources along with a support team that has a deep understanding of your products to help you resolve issues quickly. Support Essentials combines award-winning technical support with entry-level affordability. Delivered by Cisco, this service can help solve routine product issues that might arise.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Replacement service response time helps accommodate service needs within the defined response window
Quick Specifications
- Service Name
- Essentials Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Replacement Assistance TAC Live Support Online Knowledge Base Access Software Maintenance
- Service Response Time
- Next Business Day - Replacement
- Product Supported
- Cisco ATP Demo Profile 65 with C60 PR option