Cisco Unified Communications Essential Operate Service - Extended Service - 1 Year - Service
8 x 5 x Next Business Day - On-site - Exchange
About This Product
Overview
Cisco® Unified Communications Essential Operate Services help you maintain the high availability, security, and operational efficiency of your Cisco Unified Communications network. Highly trained and knowledgeable experts provide around-the-clock technical support to guide your IT staff through the process of resolving Cisco Unified Communications hardware and software component-related issues.
SERVICE OVERVIEW
The Cisco Unified Communications family of voice and IP communications products and applications enables your organization to communicate more effectively. The results are simplified business processes, improved customer service, and increased productivity and profitability. But to gain the full advantage of your network, you need proper operational support to maintain the efficiency, reliability, and performance of your converged voice and data infrastructure. Part of the Cisco Lifecycle Services framework, Cisco Essential Operate Services can help you quickly resolve incidents across your IP Communications network by providing you with access to a highly trained team of specialized engineers who can analyze complex networking issues and assist with incident remediation. The support they provide can help reduce downtime, improve Cisco Unified Communications performance, and lead to higher productivity.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Business Day - Hardware Replacement and Software Application Support service response time helps accommodate service needs within the defined response window
- 1 Year service duration defines the length of time the service remains active, helping maintain dependable support for the covered period
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Unified Communications Essential Operate Service - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Replacement Software Application Support Phone Support Web Knowledge Base Access New Releases Update
- Service Response Time
- Next Business Day - Hardware Replacement and Software Application Support
- Service Location
- On-site
- Service Duration
- 1 Year