Cisco Essential Support - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ECEN-CTSMX8SM

8 x 5 x 4 Hour - Technical

Cisco Essential Support - Service

About This Product

Overview

Protect your network investment and your business

In today's interconnected business environment, customer satisfaction, employee productivity, and business profitability all increasingly depend on the business network. Cisco® Support Essentials Service provides the cost-effective network support your business needs to help ensure operation reliability, contain expenses, and protect your Cisco network investment.

No matter the size of your business, you are dependent on your network applications and are vulnerable to the lost revenue that can result from a network outage. But you also cannot afford to commit to a service program that doesn't meet your particular business needs.

When a network problem affects business systems, it requires a deep understanding of the technology and a prompt response to resolve the incident quickly. Support Essentials offers award-winning technical support with entry- level affordability. Delivered by Cisco, the service program can help you resolve routine issues that might arise when using your Cisco products.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour service response time for convenient and efficient handling of service needs

Quick Specifications

Service Name
Essential Support
Product Type
Service
Service Main Type
Technical
Service Description
8x5x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Product Supported
Cisco MX800, NPP, Single 70.