Cisco Essentials Service - Service
8 x 5 x 4 Hour - On-site - Technical
About This Product
Overview
Protect your network investment and your small business
In today's interconnected business environment, customer satisfaction, employee productivity, and profitability all increasingly depend on the network. This is true no matter what size your business is. But support needs can vary by business, which is why Cisco offers a comprehensive range of service options.
For small businesses on a budget, Cisco® Support Essentials Service provides the cost-effective hardware support that your growing small business needs to help ensure reliability, contain expenses, and protect your Cisco network investment.
When a network problem disrupts your business systems, you want helpful online technical resources along with a support team that has a deep understanding of your products to help you resolve issues quickly. Support Essentials combines award-winning technical support with entry-level affordability. Delivered by Cisco, this service can help solve routine product issues that might arise.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 4 Hour service response time helps accommodate service needs within the defined response window
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Essentials Service
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x5x4 Hour
- Provided Support
- Phone Support TAC Live Support Assistance Online Knowledge Base Access Software Maintenance
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Product Supported
- Cisco VCS-C High Performance Appl Bundle (US only)