Cisco Software Support (SWSS) - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ECMU-XRA9KX71
Technical
About This Product
Overview
Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance, updates, and upgrade entitlement to help increase business value, reduce cost, and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software, SWSS has a required attachment minimum of 12 months. This integrated, easier, smarter, and more comprehensive service helps resolve issues quickly with the following:
- Access to the Technical Assistance Center (TAC) for software issues 24 hours a day, 7 days a week
- Major upgrades, minor updates, and maintenance for licensed software applications
- Access to ongoing innovation
- Access to online resources
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Software Upgrade service is included to assist you with resolving issues and address problems through the available support features
Quick Specifications
- Service Name
- Software Support (SWSS)
- Product Type
- Service
- Service Main Type
- Technical
- Provided Support
- Software Upgrade
- Product Supported
- Cisco ASR 9000 64-BIT IOS XR Software 3D