Cisco Software Support (SWSS) - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-ECMUS-SFFMCK9V
24 x 7 - Maintenance - Electronic

About This Product
Overview
Cisco® Software Support Service (SWSS) is a single offer that provides end-to-end support for your Cisco software applications. SWSS provides software maintenance, updates, and upgrade entitlement to help increase business value, reduce cost, and protect your investment in Cisco software products. Our award-winning technical assistance helps reduce disruptions to your application availability. To make sure you receive the most value from your Cisco software, SWSS has a required attachment minimum of 12 months. This integrated, easier, smarter, and more comprehensive service helps resolve issues quickly with the following:
- Access to the Technical Assistance Center (TAC) for software issues 24 hours a day, 7 days a week
- Major upgrades, minor updates, and maintenance for licensed software applications
- Access to ongoing innovation
- Access to online resources
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features software update service for dependable efficiency with peace of mind
- Electronic service sub type for better reliability and ensure maximum productivity
Quick Specifications
- Service Name
- Software Support (SWSS)
- Product Type
- Service
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic
- Service Description
- 24x7
- Provided Support
- Software Update Software Maintenance Software Upgrade Web Knowledge Base Access Phone Support
- Product Supported
- Cisco Firepower Management Center
