Cisco Customer Experience (CX) Level 1 - Extended Service ( Renewal) - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L14HR-48TQEFA

24 x 7 x 4 Hour - Service Depot - Exchange

Cisco Customer Experience (CX) Level 1 - Extended Service ( Renewal) - Service

About This Product

Overview

Boost productivity to yield greater efficiency

Thriving in today's unpredictable business environment can be a challenge, but it doesn't have to be. Approaching the way your organization operates behind the scenes at a strategic level can be an effective way to manage and meet your goals, reducing risk, creating efficiencies and boosting productivity. An important element is ensuring your IT investments are operating as cohesively as possible, based on support and insights that guide you along the journey.

Cisco® Customer Experience (CX) Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.

Success Tracks are comprised of four levels of service and suite of capabilities - Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a single pane of glass, CX Cloud.

  • Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • 4 Hour - Replacement service response time helps accommodate service needs within the defined response window
  • Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues

Quick Specifications

Service Name
Customer Experience (CX) Level 1 - Extended Service ( Renewal)
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Replacement Web Support Consulting Training Online Training New Releases Update
Service Response Time
4 Hour - Replacement
Service Location
Service Depot
Product Supported
Cisco: N2348TQ-E-FA-BUN N2348TQ-E-FA-BUN++