Cisco CX Level 1 - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L14HR-C930024G

24 x 7 x 4 Hour - Exchange - Parts

Cisco CX Level 1 - Service

About This Product

Overview

Boost productivity to yield greater efficiency

Thriving in today's unpredictable business environment can be a challenge, but it doesn't have to be. Approaching the way your organization operates behind the scenes at a strategic level can be an effective way to manage and meet your goals, reducing risk, creating efficiencies and boosting productivity. An important element is ensuring your IT investments are operating as cohesively as possible, based on support and insights that guide you along the journey.

Cisco® Customer Experience (CX) Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.

Success Tracks are comprised of four levels of service and suite of capabilities - Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a single pane of glass, CX Cloud.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts service characteristics outline features designed to support usability and help maintain efficient operation during the service period
  • 4 Hour service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines

Quick Specifications

Service Name
CX Level 1
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Parts Replacement Replacement
Service Response Time
4 Hour
Service Characteristic
Parts
Product Supported
Cisco Catalyst 9300L 24p data Network Essenti Cisco C930024G License quantity: 1 license