Cisco CX Success Tracks Level 1 - Extended Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L14HR-UCSXWFI6
24 x 7 x 4 Hour - Service Depot - Exchange
About This Product
Overview
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues
Quick Specifications
- Service Name
- CX Success Tracks Level 1 - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement
- Service Response Time
- 4 Hour - Advance Hardware Replacement
- Service Location
- Service Depot
- Product Supported
- Cisco UCSX-FI-6536-NEW-D