Cisco CX Success Tracks Level 1 - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L14OS-WSC654

24 x 7 x 4 Hour - On-site - Exchange

Cisco CX Success Tracks Level 1 - Service

About This Product

Overview

Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - Replacement service response time for convenient and efficient handling of service needs
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
CX Success Tracks Level 1
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Phone Support Replacement
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco CATALYST 3650 48P FULL POE 4X1