Cisco CX Success Tracks Level 1 - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L1DR7-UCSX2CM8
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
- 4 Hour - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
Quick Specifications
- Service Name
- CX Success Tracks Level 1
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement
- Service Response Time
- 4 Hour - Advance Hardware Replacement
- Service Location
- On-site
- Product Supported
- Cisco UCS 210c M8 Compute Node w o CPU, Memory