Cisco Customer Experience (CX) Level 1 - Renewal - 5 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L1NB5-C9410R
8 x 5 x Next Business Day - Exchange
About This Product
Overview
Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day - Replacement service response time for convenient and efficient handling of service needs
- 5 Year service duration indicates the period during which service is provided, helping maintain timely access to support during that interval
Quick Specifications
- Service Name
- Customer Experience (CX) Level 1 - Renewal
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Replacement Return Merchandise Agreement (RMA)
- Service Response Time
- Next Business Day - Replacement
- Service Duration
- 5 Year
- Product Supported
- Cisco CATALYST 9400