Cisco CX Success Tracks Level 1 - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L1NBD-ASRRP2

8 x 5 x Next Business Day - Exchange

Cisco CX Success Tracks Level 1 - Service

About This Product

Overview

Cisco provides resources that support running and maintaining Products. You will have access to "Ask the Experts" knowledge sessions. These sessions are led by solution specialists who teach best practices for operating Products. Access to CX Centers will be available 24x7 to help resolve Product issues with Solution Support; this access streamlines case management for solutions comprised of Cisco and Solution Support Alliance Partner products. In addition, You will have access to case information, up-to-date install base views, and e-learning courses.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Next Business Day - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines

Quick Specifications

Service Name
CX Success Tracks Level 1
Product Type
Service
Service Main Type
Exchange
Service Description
8x5xNext Business Day
Provided Support
Phone Support Replacement
Service Response Time
Next Business Day - Advance Hardware Replacement
Product Supported
Cisco A