Cisco CX Success Tracks Level 1 - Extended Service - Service

Overview

• Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
• Features consulting service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
• Next Business Day - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues