Cisco CX Success Tracks Level 1 - Extended Service - Service

Overview

• Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
• Features consulting service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
• Next Day - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• Service depot support is provided at a designated facility, offering assistance that follows defined service processes for handling equipment issues