Cisco CX Success Tracks: Level 1 - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L1NCD-UCSC5M8S

8 x 7 x Next Calendar Day - Technical

Cisco CX Success Tracks: Level 1 - Service

About This Product

Overview

Boost productivity to yield greater efficiency

Thriving in today's unpredictable business environment can be a challenge, but it doesn't have to be. Approaching the way your organization operates behind the scenes at a strategic level, can be an effective way to manage and meet your goals - reducing risk, creating efficiencies and boosting productivity. An important element is ensuring your IT investments are operating as cohesively as possible, based on support and insights that guide you along the journey.

Our Cisco® Customer Experience (CX) Success Tracks are designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.

Success Tracks are comprised of four levels of service and suite of capabilities - Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a single pane of glass, CX Cloud.

  • Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
  • Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • Next Calendar Day service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines

Quick Specifications

Service Name
CX Success Tracks: Level 1
Product Type
Service
Service Main Type
Technical
Service Description
8x7xNext Calendar Day
Provided Support
Phone Support
Service Response Time
Next Calendar Day
Product Supported
Cisco UCS C225 M8 RACK W/OCPU, MEM, DRV, 1U WS