Cisco Customer Experience (CX) Level 1 - Service
8 x 7 x Next Calendar Day - On-site - Technical

About This Product
Overview
Boost productivity to yield greater efficiency
Thriving in today's unpredictable business environment can be a challenge, but it doesn't have to be. Approaching the way your organization operates behind the scenes at a strategic level can be an effective way to manage and meet your goals, reducing risk, creating efficiencies and boosting productivity. An important element is ensuring your IT investments are operating as cohesively as possible, based on support and insights that guide you along the journey.
Cisco® Customer Experience (CX) Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.
Success Tracks are comprised of four levels of service and suite of capabilities - Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a single pane of glass, CX Cloud.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features phone support service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- Next Calendar Day service response time for convenient and efficient handling of service needs
- On?site service provides support at your location, helping address issues directly within the workspace as part of the defined service
Quick Specifications
- Service Name
- Customer Experience (CX) Level 1
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Phone Support
- Service Response Time
- Next Calendar Day
- Service Location
- On-site
- Product Supported
- Cisco nexus 9300 48p 11025g 6p 40100g Mac
