Cisco Customer Experience (CX) Level 1 - Service
8 x 5 x Next Business Day - On-site - Technical

About This Product
Overview
Boost productivity to yield greater efficiency
Thriving in today's unpredictable business environment can be a challenge, but it doesn't have to be. Approaching the way your organization operates behind the scenes at a strategic level can be an effective way to manage and meet your goals, reducing risk, creating efficiencies and boosting productivity. An important element is ensuring your IT investments are operating as cohesively as possible, based on support and insights that guide you along the journey.
Cisco® Customer Experience (CX) Success Tracks is designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To support your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.
Success Tracks are comprised of four levels of service and suite of capabilities - Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a single pane of glass, CX Cloud.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- Next Business Day service response time for convenient and efficient handling of service needs
- On?site service provides support at your location, helping you receive assistance without needing to transport the equipment elsewhere
Quick Specifications
- Service Name
- Customer Experience (CX) Level 1
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support
- Service Response Time
- Next Business Day
- Service Location
- On-site
- Product Supported
- Cisco NEXUS 9200 WITH 48P 100M 1GT, 4P 10 25G
