Cisco Customer Experience (CX) Level 2 - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L24HR-WSCX3852

24 x 7 x 4 Hour - Technical

Cisco Customer Experience (CX) Level 2 - Service

About This Product

Overview

Get the information you need to scale outcomes faster

New technologies can drive innovation and growth. Yet managing disparate infrastructures and solutions can create complexities that slow down your productivity. All the while, in an ever-changing environment, the need to maintain application availability and network resiliency, while deriving value more quickly from your IT Investments, is more important than ever.

Cisco® Success Tracks are designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To help your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.

Success Tracks are comprised of four levels of service and suite of capabilities.

These include Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a digital interface, CX Cloud.


  • Protects your investment and adds value with increased reliability
  • Phone Support service included to resolve your problems
  • 4 Hour service response time for timely completion with increased dependability

Quick Specifications

Service Name
Customer Experience (CX) Level 2
Product Type
Service
Service Main Type
Technical
Service Description
24x7x4 Hour
Provided Support
Phone Support
Service Response Time
4 Hour
Product Supported
Cisco Catalyst 3850