Cisco CX Success Tracks Level 2 - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-L24OS-SP16UP

24 x 7 x 4 Hour - On-site - Exchange

Cisco CX Success Tracks Level 2 - Extended Service - Service

About This Product

Overview

Get the information you need to scale outcomes faster

New technologies can drive innovation and growth. Yet managing disparate infrastructures and solutions can create complexities that slow down your productivity. All the while, in an ever-changing environment, the need to maintain application availability and network resiliency, while deriving value more quickly from your IT Investments, is more important than ever.

Cisco® Success Tracks are designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To help your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.

Success Tracks are comprised of four levels of service and suite of capabilities. These include Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a digital interface, CX Cloud.

  • Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
  • Features replacement service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
  • 4 Hour - Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
CX Success Tracks Level 2 - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Replacement Phone Support Web Support Consulting Training New Releases Update
Service Response Time
4 Hour - Replacement
Service Location
On-site
Product Supported
Cisco UCS-SP-FI6332-16UP