Cisco Customer Experience (CX) Level 2 - (Renewal) - Service
8 x 7 x Next Calendar Day - Technical

About This Product
Overview
Get the information you need to scale outcomes faster
New technologies can drive innovation and growth. Yet managing disparate infrastructures and solutions can create complexities that slow down your productivity. All the while, in an ever-changing environment, the need to maintain application availability and network resiliency, while deriving value more quickly from your IT Investments, is more important than ever.
Cisco® Success Tracks are designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To help your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.
Success Tracks are comprised of four levels of service and suite of capabilities.
These include Expert Resources, Trusted Support, Insights and Analytics, and Contextual Learning. You choose the service level depending on what works best for your needs, and accessed through a digital interface, CX Cloud.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Calendar Day service response time for convenient and efficient handling of service needs
Quick Specifications
- Service Name
- Customer Experience (CX) Level 2 - (Renewal)
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Phone Support
- Service Response Time
- Next Calendar Day
- Product Supported
- Cisco Catalyst 9200L 48P POE 4X10G NE
