Cisco Customer Experience (CX) Level 2 - Renewal - 3 Year - Service
8 x 7 x Next Calendar Day - Technical
About This Product
Overview
Get the information you need to scale outcomes faster
New technologies can drive innovation and growth. Yet managing disparate infrastructures and solutions can create complexities that slow down your productivity. All the while, in an ever-changing environment, the need to maintain application availability and network resiliency, while deriving value more quickly from your IT Investments, is more important than ever.
Cisco® Success Tracks are designed to help you simplify and accelerate the adoption of your Cisco solutions to ensure you derive the maximum benefit from your technology investments. We know that every business has unique IT service and engagement requirements. To help your company along the journey - from deployment and adoption to your next transition - we offer different levels of service to help you achieve results.
- Provides support intended to assist with technical issues covered under the plan, helping maintain consistent equipment operation
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- Next Calendar Day service response time helps accommodate service needs within the defined response window
- 3 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- Customer Experience (CX) Level 2 - Renewal
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Phone Support
- Service Response Time
- Next Calendar Day
- Service Duration
- 3 Year
- Product Supported
- Cisco DNA CTR Appl GEN 2 44