Cisco SMARTnet - Extended Service - 1 Year - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-OSP-68IA48PR

24 x 7 x 4 Business Hour - On-site - Maintenance - Labor - Electronic and Physical

Cisco SMARTnet - Extended Service - 1 Year - Service

About This Product

Overview

Maintain Network and IT Infrastructure Coverage

Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.

What You Get:

  • Global 24-hour access to experts in the Cisco Technical Assistance Center (TAC)
  • Self-help support through online communities, resources, and tools
  • Hardware replacement options, including 2-hour, 4-hour and next business day
  • Operating System (OS) software updates
  • Smart, proactive diagnostics and immediate alerts on devices enabled with Smart Call Home
  • Protects your investment and adds value with increased reliability
  • Features phone support service for dependable efficiency with peace of mind
  • Get valuable support at your doorstep without traveling one bit
  • Electronic and Physical service sub type for better reliability and ensure maximum productivity
  • Labor service characteristics for better usability and increased efficiency
  • 1 Year service duration to ensure maximum efficiency and precise results

Quick Specifications

Service Name
SMARTnet - Extended Service
Product Type
Service
Service Main Type
Maintenance
Service Sub Type
Electronic and Physical
Service Description
24x7x4 Business Hour
Provided Support
Phone Support Diagnosis Training Software Update Web Knowledge Base Access Software Upgrade Replacement Hardware Maintenance Installation
Service Location
On-site
Service Duration
1 Year