Cisco Smart Net Total Care - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-OSP-BE7MGT6K

24 x 7 x 4 Hour - On-site - Maintenance - Parts & Labor

Cisco Smart Net Total Care - Extended Service - Service

About This Product

Overview

The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.

  • Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
  • Features new releases update service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
  • Parts and labor service characteristics outline the support included for maintenance tasks, helping manage upkeep within the service coverage
  • 4 Hour - Parts and Labor service response time helps accommodate service needs within the defined response window
  • On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed

Quick Specifications

Service Name
Smart Net Total Care - Extended Service
Product Type
Service
Service Main Type
Maintenance
Service Description
24x7x4 Hour
Provided Support
New Releases Update Parts Replacement Phone Support Repair Web Knowledge Base Access
Service Response Time
4 Hour - Parts and Labor
Service Location
On-site
Service Characteristic
Parts & Labor