Cisco Smart Net Total Care - Extended Service - Service

Overview

• Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
• Electronic service sub type helps organize and document concerns, supporting clearer tracking and handling of issues within the service scope
• Replacement service is included to assist you with resolving issues and address problems through the available support features
• Parts and labor service characteristics describe the support available for maintenance needs, helping manage repair tasks under the service plan
• 4 Hour - Parts and Labor service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
• On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point