Cisco Smart Net Total Care - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-OSP-MASR1KAG
24 x 7 x 4 Hour - On-site - Exchange
About This Product
Overview
With so much depending on your network, even a routine issue can have a major effect on your cen_UStomers, your employees, and your ben_USiness profitability. Cisco® Services provides the support you need from first purchase of your Cisco products with our foundational services through technology refresh and beyond with our high-value services.
Your IT infrastructure is the lifeline that connects your ben_USiness to cen_UStomers and suppliers. Ben_USiness success requires maintaining high service levels for your network while reducing costs and expanding your network as your ben_USiness grows. Cisco Smart Net Total Care® (SmartNet®) and our other foundational services can help you meet these objectives.
- Helps maintain consistent equipment performance by providing support that contributes to stable and dependable results over time
- Features phone support service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 4 Hour - Advance Hardware Replacement service response time defines the expected support interval, helping maintain timely handling of requests within the service guidelines
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Smart Net Total Care
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Replacement
- Service Response Time
- 4 Hour - Advance Hardware Replacement
- Service Location
- On-site
- Product Supported
- Cisco ASR1000 RP3 16