Cisco Partner Support Service - 1 Year - Service
24 x 7 - Technical
About This Product
Overview
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.
You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
- Supports the long?term use of your equipment by helping maintain reliability and assisting in preserving the value of your investment
- Features software upgrade service that supports efficient handling of covered issues, providing assistance designed to help maintain steady operation
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
Quick Specifications
- Service Name
- Partner Support Service
- Product Type
- Service
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- Software Upgrade Phone Support Email Support Web Knowledge Base Access New Releases Update
- Service Duration
- 1 Year
- Product Supported
- Cisco: FS-VMW-10-SW-K9 Installation Type: Locally installed