Cisco Partner Support Service - Extended Warranty - Warranty
8 x 5 x Next Business Day - Exchange - Parts - Electronic and Physical
About This Product
Overview
Partner Support Service(PSS) provides qualified Cisco channel partners with the tools and informationtoimprove operational support margins orbuild a range of new support services practices to help expand yourbusiness. A collaborative PSS offering is purchased by you, and delivered by you, the partner,with thesupport of the Cisco services infrastructure. This is different fromCisco Branded Services whereby a partner sells the serviceoffering and Cisco fulfills it.
You, the partner,develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under yourown brand of collaborative serviceenabled by PSS. Partner Support Service is structured to allow for a phased implementation.
- Helps you make an intelligent investment decision regarding the future of your equipment
- Phone Support service included to resolve your problems
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts service characteristics for your convenience and ease of operation
- Next Business Day - Parts service response time for better accommodation with maximum reliability
Quick Specifications
- Service Name
- Partner Support Service - Extended Warranty
- Product Type
- Warranty
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Parts Replacement Software Update
- Service Response Time
- Next Business Day - Parts
- Service Characteristic
- Parts