Cisco Partner Support Service - Extended Service - 1 Year - Service
8 x 5 x Next Business Day - Service Depot - Exchange - Parts - Electronic and Physical
About This Product
Overview
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure.This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.
You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation
- Provides reliable support to resolve all your technical issues
- Phone Support service included to resolve your problems
- Service depot offers fast, reliable and cost-effective response
- Electronic and Physical service sub type for your convenience and ease of operation
- Parts service characteristics for better usability and increased efficiency
- Next Business Day - Parts Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum dependability and accurate results
Quick Specifications
- Service Name
- Partner Support Service - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 8x5xNext Business Day
- Provided Support
- Phone Support Parts Replacement Remote Diagnosis New Releases Update Intrusion Definition Update Software Update
- Service Response Time
- Next Business Day - Parts Replacement
- Service Location
- Service Depot