Cisco Partner Support - Extended Service - 1 Year - Service
24 x 7 x 4 Hour - Service Depot - Exchange - Parts
About This Product
Overview
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.
You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
- Gives you complete peace of mind and confidence in your results
- Features intrusion definition update service for dependable efficiency with peace of mind
- Service depot offers fast, reliable and cost-effective response
- Parts service characteristics for better usability and increased efficiency
- 4 Hour - Advance Parts Replacement service response time for better accommodation with maximum reliability
- 1 Year service duration to ensure maximum efficiency and precise results
Quick Specifications
- Service Name
- Partner Support - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Intrusion Definition Update New Releases Update Parts Replacement Phone Support Remote Diagnosis Web Knowledge Base Access
- Service Response Time
- 4 Hour - Advance Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year