Cisco Partner Support Service - Extended Service - 1 Year - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-PSUP-N7K4S2ER

24 x 7 x 4 Hour - Service Depot - Exchange - Parts

Cisco Partner Support Service - Extended Service - 1 Year - Service

About This Product

Overview

Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.

You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Features parts replacement service that helps you handle any mishaps
  • Service depot offers fast, reliable and cost-effective response
  • Parts service characteristics for better reliability and ensure maximum productivity
  • 4 Hour - Parts Replacement service response time for your convenience with maximum efficiency
  • 1 Year service duration to ensure maximum dependability and accurate results

Quick Specifications

Service Name
Partner Support Service - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x4 Hour
Provided Support
Parts Replacement Phone Support Remote Diagnosis Web Knowledge Base Access New Releases Update Intrusion Definition Update
Service Response Time
4 Hour - Parts Replacement
Service Location
Service Depot
Service Duration
1 Year