Cisco Partner Support Service - Extended Service - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-PSUP-WSC368TD
24 x 7 x 4 Hour - Service Depot - Exchange - Parts
About This Product
Overview
Partner Support Service (PSS) provides qualified Cisco channel partners with the tools and information to improve operational support margins or build a range of new support services practices to help expand your business. A collaborative PSS offering is purchased by you, and delivered by you, the partner, with the support of the Cisco services infrastructure. This is different from Cisco Branded Services whereby a partner sells the service offering and Cisco fulfills it.
You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
You, the partner, develop and deploy services based on both foundational and smart capabilities and retain primary responsibility for providing support to your end users under your own brand of collaborative service enabled by PSS. Partner Support Service is structured to allow for a phased implementation.
- Protects your investment and adds value with increased reliability
- Features phone support service that helps you handle any mishaps
- Service depot offers fast, reliable and cost-effective response
Quick Specifications
- Service Name
- Partner Support Service - Extended Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support Parts Replacement Web Knowledge Base Access New Releases Update Intrusion Definition Update Remote Diagnosis
- Service Response Time
- 4 Hour - Advance Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year