Cisco Meraki Return Material Authorization (RMA) Only Service - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2-MHS39W48
24 x 7 x 2 Hour - On-site - Exchange
About This Product
Overview
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Phone Support service is included to assist you with resolving issues and address problems through the available support features
- 2 Hour - Replacement service response time for convenient and efficient handling of service needs
- On?site service helps reduce downtime by providing assistance at your location, supporting quicker handling of issues when needed
Quick Specifications
- Service Name
- Return Material Authorization (RMA) Only Service
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x2 Hour
- Provided Support
- Phone Support Replacement Return Material Authorization Hardware Support
- Service Response Time
- 2 Hour - Replacement
- Service Location
- On-site
- Product Supported
- Meraki MS390 48GE L3 POE Switch