Cisco RMA Only Service - Extended Service - Service

Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2-MR46HWWH

24 x 7 x 2 Hour - On-site/Service Depot - Exchange - Parts

Cisco RMA Only Service - Extended Service - Service

About This Product

Overview

This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.

Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.

  • Keeps your system optimally maintained with a predictable total cost of ownership
  • Phone Support service included to resolve your problems
  • On-site/Service Depot service location for your convenience and ease of operation
  • Parts service characteristics for your convenience and ease of operation
  • 2 Hour - Part Replacement service response time for better accommodation with maximum reliability

Quick Specifications

Service Name
RMA Only Service - Extended Service
Product Type
Service
Service Main Type
Exchange
Service Description
24x7x2 Hour
Provided Support
Phone Support Return Material Authorization Parts Replacement
Service Response Time
2 Hour - Part Replacement
Service Location
On-site/Service Depot
Service Characteristic
Parts