Cisco RMA Upgrade - 1 Year - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2-MS13R48X
24 x 7 x 2 Hour - On-site - Exchange
About This Product
Overview
This Service provides an upgrade for Hardware replacement delivery and is intended for existing Cisco customers with active subscription licenses that include technical support Services.
Where available, Cisco will provide Advance Replacement for eligible Hardware, full unit replacement, and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. This Service is only available for purchase where You have an existing subscription is in place.
- Helps keep your system maintained through scheduled support, contributing to more predictable management of ongoing equipment needs
- Features replacement service intended to assist with handling unexpected issues by providing support based on the plans defined coverage
- 2 Hour - Replacement service response time helps accommodate service needs within the defined response window
- 1 Year service duration specifies how long the service is available, helping ensure support remains accessible throughout the defined timeframe
- On?site service provides direct assistance at your location, helping address issues without requiring travel to an external service point
Quick Specifications
- Service Name
- RMA Upgrade
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x2 Hour
- Provided Support
- Replacement Phone Support Return Material Authorization
- Service Response Time
- 2 Hour - Replacement
- Service Location
- On-site
- Service Duration
- 1 Year