Cisco RMA Only Support - Service
Manufacturer: Cisco Systems, Inc
Mfr. Part: CON-RO2-MS22548F
24 x 7 x 2 Hour - On-site - Exchange
About This Product
Overview
This is an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle Customer to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle Customer to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only option is only available for purchase in those instances where an existing subscription is in place.
- Service offers a dependable assurance solution with maximum productivity
- Features phone support service for dependable efficiency with peace of mind
- On-site service location for better usability and increased efficiency
- 2 Hour - Advance Replacement service response time for better accommodation with maximum reliability
Quick Specifications
- Service Name
- RMA Only Support
- Product Type
- Service
- Service Main Type
- Exchange
- Service Description
- 24x7x2 Hour
- Provided Support
- Phone Support Return Material Authorization Replacement Hardware Support Installation
- Service Response Time
- 2 Hour - Advance Replacement
- Service Location
- On-site
- Product Supported
- Cisco Meraki MS225-48FP L2Cld-Mngd 48xGigE740